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FAQ

Frequently asked questions

Everything you might want to know before getting started with Spenzo.

What is Spenzo?+

Spenzo is a modern, AI-powered budgeting and expense-tracking app. It helps you plan budgets around your pay cycle, see what’s safe to spend, scan receipts, set savings goals and get simple money guidance.

Is Spenzo free?+

Spenzo Premium starts with a 14-day free trial — no card required to explore. After the trial you can upgrade to Premium, or keep a Free Limited plan with basic tracking.

What happens after the trial?+

If you don’t upgrade, you move to Free Limited: basic expense and income tracking, a basic budget view and limited history. Premium features like Analytics, Goals and the AI Coach are paused until you subscribe.

Does Spenzo support pay-cycle budgeting?+

Yes. You can budget around your real pay cycle — weekly, bi-weekly or monthly — instead of a fixed calendar month, so your numbers match how you actually get paid.

How much can I safely spend today?+

Spenzo shows a daily “safe to spend” figure — your remaining budget for the cycle, after upcoming bills, spread across the days left. The AI Coach uses the same number, so the guidance you get always matches your dashboard.

Can I set savings goals?+

Yes. Create goals with a target and deadline, then choose how you save toward them — Daily, Weekly or Monthly. Spenzo recommends a contribution and projects when you’ll reach the goal.

Can I connect my bank?+

Yes. You can securely connect a bank via Tink (available across Europe, starting with Ireland) to import transactions automatically. Spenzo never sees your bank login — access is read-only and you can disconnect anytime.

Can I scan receipts?+

Yes. With Premium you can snap a receipt and Spenzo’s AI reads the merchant, amount, date and category for you, so logging spending takes seconds.

Does Spenzo use AI?+

Yes. The AI Coach offers plain-language insights and suggestions grounded in your real numbers, and AI powers receipt scanning. It’s designed to guide you, not bury you in charts.

What currency does Spenzo use?+

Spenzo detects your currency from your location or device during onboarding — from Euro to NAD, ZAR, NGN and many more — and you can change it anytime, along with date-format, region and language, in settings.

Can I hide my income?+

Yes. Private mode hides your income across the Budget page and Settings with a single tap of the eye icon, so nothing sensitive shows over your shoulder. It’s display-only — your data isn’t changed — and the setting syncs across your devices.

Can I cancel anytime?+

Absolutely. You can manage or cancel your subscription anytime from the Stripe Customer Portal in your settings — you keep access until the end of the period you’ve paid for.

Is my data private?+

Yes. We don’t sell your personal data, authentication uses secure http-only cookies, and you can export or delete your data whenever you want.

How do I contact support?+

Email us at support@spenzo.co and we’ll be happy to help — you’ll get a ticket reference back so it’s easy to follow up.

Still have a question?

We’re happy to help — reach us anytime.

support@spenzo.co

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